Terms and Conditions
Thank you for considering our website. These terms and conditions (“Agreement”) govern your use of our website, located at https://nanogrowmax.com (“Website”), and any content, products, or services offered through the Website. By using the Website, you agree to be bound by this Agreement. If you disagree with these terms and conditions, please do not use our Website.
Use of the Website The Website is intended for use by individuals who are 18 years of age or older. If you are under 18, you may only use the Website with the involvement of a parent or guardian. By using the Website, you represent and warrant that you are 18 or older or have obtained the necessary consent of your parent or guardian.
Ownership and Intellectual Property All content, including text, graphics, logos, images, and software, on the Website, is owned or licensed by us and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reproduce any part of the Website without our written consent.
User Content You can post content to the Website, such as comments or reviews. By posting content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you have all necessary rights to post any content you submit and that your content does not violate any third-party rights or applicable laws. We reserve the right to remove any content from the Website at any time, without notice, for any reason.
Disclaimer of Warranties THE WEBSITE IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Limitation of Liability IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR YOUR INABILITY TO USE THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA, OR OTHER INTANGIBLES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Indemnification You agree to indemnify and hold us and our affiliates, officers, agents, employees, and partners harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Website, your violation of this Agreement, or your violation of any rights of another.
Dispute Resolution Any dispute arising out of or in connection with this Agreement shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration shall be conducted in the English language in the State of South Carolina, United States. Each party shall bear its own costs, including attorney’s fees, in connection with any arbitration proceedings.
Governing Law and Jurisdiction This Agreement shall be governed by and construed in accordance with the laws of the State of South Carolina, without giving effect to any principles of conflicts of law. You agree that any legal action or proceeding arising out of or in connection with this Agreement shall be brought in the state or federal courts in the State of South Carolina. You hereby irrevocably consent to the exclusive jurisdiction and venue of such courts.
Changes to this Agreement We may revise this Agreement occasionally by posting an updated version on the Website. Your continued use of the Website after such changes will constitute your acceptance of the revised Agreement.
Entire Agreement This Agreement constitutes the entire agreement between you and us.
Last updated 3/25/23.
Return and Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@nanogrowmax.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at support@nanogrowmax.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong thing so we can evaluate the issue and make it right.
Sale items (if applicable)
Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Shipping
To return your product, you should mail your product to 184 Wire Dr., Andrews, SC 29510.
You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
The arrival of exchanged products varies depending on where you are located.
If shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember that your bank or credit card company can process and post the refund.